my customer has been issued with an unpaid invoice notice (142360035228) can I cancel this notice

[kitty7a]

There was a bit of confusion on the item the buyer wanted me to end the auction early and pay a little more than I was asking so I did this.  Unfortunately the customer did not enter the correct figure and an invoice was issued for $10 on item (142360035228).  So I ended that auction and relisted the item at $12 issue her an invoice which she paid.  Now she has been issued with an unpaid invoice for the original mistaken $10.  Can you please cancel this and not mark her account as a bad buyer.  Thank you.  I look forward to hearing from you.

[kopenhagen5 · Accepted solution]

The buyer will not have been issued an invoice unless you sent another.

eBay send an auto reminder 48 hours after a purchase and I am guessing that is what it is.

The buyer can just ignore this.

But you should cancel the incorrect sale so you get your fee back. Select buyer changed mind.