on 05-08-2019 01:40 PM
I have a Bidder who sent me a message stating she was unable to bid on my items, she's not on my "Blocked Bidder' list & I can see no reason why she was barred from bidding, any help would be really appreciated.
on 05-08-2019 01:42 PM
Do you exclude PO boxes perhaps?
05-08-2019 01:42 PM - edited 05-08-2019 01:43 PM
If you have your BBL set up for automatically blocking buyers with 2 or more strikes for non-payment that could be why they're blocked.
Edit. G'day bear, yes PO boxes as well.
05-08-2019 02:13 PM - edited 05-08-2019 02:14 PM
IHave you checked she is in Australia or the countries you post to?
f you are keen to sell, just use the exemption in your blocked buyers list, and it may work for her then.
on 05-08-2019 02:18 PM
Buyer Requirements Activity Log
The Buyer Requirements Activity Log displays the eBay members who have been blocked from bidding on or purchasing your items over the past 60 days as a result of the buyer requirements you have selected. Access this log as follows:
In My eBay, under the My Account column, click the "Preferences" link.
In the Seller Preferences section, click the “Buyer Requirements Activity Log” link.
The table shows you who has been blocked, the date they were blocked, and which buyer requirement caused the block, among other data. Use this information to understand how your selected buyer requirements are impacting your business.
You can allow specific eBay members to bid on or purchase your items regardless of any requirement(s) you select by adding them to your buyer requirements exemption list from the activity log page:
In My eBay, under the My Account column, click the "Preferences" link.
In the Seller Preferences section, click the “Buyer Requirements Activity Log” link.
Click the checkbox next to the eBay Member(s) you would like to exempt.
Click the “Exempt from Buyer Requirements” button at the bottom of the page.
Note: You may see an asterisk (*) in place of a user ID in the Buyer Requirement Activity Log because eBay cannot disclose certain user IDs in accordance with our User Privacy Notice and User Agreement. In this situation, you will be unable to add those members to your Buyer Requirements Exemption List.
05-08-2019 02:59 PM - edited 05-08-2019 03:00 PM
If you are happy for them to bid then add the member to your exemption list - https://offer.ebay.com.au/ws/eBayISAPI.dll?BidderPermitLogin
That should bypass blocks for this member.
on 05-08-2019 09:59 PM
specific destinations within Aus can still be blocked too cant they? Such as postcode, range of postcodes or state.
on 05-08-2019 10:26 PM
Yes they can, plant sellers use that function a lot.