Buyer has requested cancellation

A buyer has requested a cancellation and l can’t re list the item. They have agreed to pay a different amount to original cost but l don’t know how to Send them those details. Do I decline the cancellation and then have a choice of what l request for for the payment ? 

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Buyer has requested cancellation

Is the buyer overseas and offering to pay more than the advertised price? If so, cancel the sale using the problem with buyer's address option. Then block the buyer as they are trying to scam you.

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