CLICK & COLLECT WW & BW - security issues etc

[chook88]

Anyone had any issues with security, parcels going astray?

Buyer not collecting parcels, seller get negged etc?

[davewil1964]

No it doesn't. As yet.

[jawsnine]

Okay. In that case it does only appear after you have been opted in.

[typhoon4u]

[davewil1964]

And as Penny and I have both noted, the opt-out option is not available if you're not opted-in.

It's not rocket science, which is Newton's Third Law and not that complicated. But this is even less so.

What you see is what YOU see; which may or may not have relevance to other members. Which is closer the Einstein's General Theory of Relativity, where the perception of the universe is based upon individual viewpoints.

[247newdeals]

I have been offered it to may give it a go for a while but can not see it increasing sales and I can see it causing major headaches so doubt I will use it for long

[transport-posters]

Just a note not to opt out of something new being introduced on eBay.  If you can, just not use it, do that instead.  I opted out of using Postage Policies on one of my accounts when it was being introduced and it was the worst choice I ever made because they cannot opt me back in, it's simply not possible in their system and I've asked them to try many times!

[jensmanchester-australia]

We have been offering click and collect since it was first piloted about 18 months ago.

We had one minor issue in the very first week of a parcel being delayed but since then we have sent hundreds of parcels where buyers have chosen the click and collect option without any problems.

I think there were some problems early on as usually happens when something new is introduced but these days it seems to run very smoothly

[helenm777]

I have also received the email re I will be Click & Collect next week.

From reading some of the comments above.. does the Click & Collect only apply to my Free Postage Items ??

I have very few Free Post items only on the higher priced items.

What happens to the items that are not Free Post? Do they not apply to these items

[falconsportspack]

Buyers can neg a seller for any stupid reason just like they can with any other delivered item. Last year, I saw a seller I buy from get a neg because the buyer had to wait at the BigW counter for 15 minutes to get their item. Yes, that was the buyers comment accompaning the neg.

[pennyforum14]

Yes, only items that have free postage will display the Click and Collect delivery option.  However, I have never opted in and will be opting out as soon as they switch it on in my shop on 15th.  Despite that, I have had a handful of customers who simply gave a Click and Collect address at checkout (with code, not sure how they got the code, I thought t was system generated), and these were letter items which aren't supposed to qualify.  They all got there okay though.