Cancelling orders as a seller

[mick4116]

Okay well this is pretty straight forward, i had a buyer purchase 3 things from me 5 days ago. i have tried to communicate with him but i get tomorrow will pay, so anyway if i cancelled those orders of his under the buyer did not pay selection, if he leaves negative feedback would i be able to get that negative feedback taken off, as i am only complying in what ebay has told me about cancelling orders after 4 days if buyer has not paid.

many thanks in advance

[imastawka · Accepted solution]

If they haven't paid, then there's been no transaction.

They can't leave feedback at all.

Cancel - unpaid item/s

[sandypebbles]

And add them to your blocked bidders list so they can't pull the same stunt again

If they open a new ID and try that way, you can report them

[curraone]

After choosing the cancel process, this is the message you get from ebay:

...quoting

(seller), you cancelled this order

Hi (seller)

We’ve notified the buyer that their payment wasn’t made within the required time frame. Any applicable fees will be credited to your account, following our Fee credit policy.

Any Feedback left on this order will be removed.

.... unquote

[sandypebbles]

Other members cannot cancel for you

You have been here more than long enough to know what to do

[repentatleisure1952]

Righto sandy & padi...

What's happened here?

Thread from November with accepted solution  (though not a strictly correct one) & you guys are replying to curraone who never asked how to cancel... that I can see ???

[domino-710]

I had wondered the same . 

[repentatleisure1952]

Well I need to know soon... running out of chocolate.

[daydreams_12]

Ditto - thought I was loosing the plot for a few mins. 

[padi*0409]

There was a post from a member of 20 years which has since gone, demanding a cancellation.