Ebay Generated Postage Changes Buyer's State

Ebay Postage Issue.jpgHi all.

 

Just wondering if anyone has had this happen.

 

I've just tried to initiate a postage label via eBay and I get a pop-up warning window saying there is an issue with the buyer's address.  I read on and "eBay" has changed the buyer's state from Victoria to NSW. Ok, say I change it back to Victoria only to then get another pop-up window saying I may not be covered under Seller Protection Policy.

 

Why would eBay change this.  I checked the "view purchase details" and buyer's address is correct showing Victoria.  The invoice I generated and sent to the buyer is also correct.

 

Got me stumped on this one!

Message 1 of 2
Latest reply
1 REPLY 1

Re: Ebay Generated Postage Changes Buyer's State

I just change it and send it. I use to get them regularly but lately not many issues. As far as seller protection unless it is a very expensive item I would not worry about it.

Message 2 of 2
Latest reply