Have these changes been announced? Bank transfer is gone and pick up customers charged postage?

[padraicpaul91]

Hi

Just had a sale but not yet paid.

Customer wishes to pick up but invoice sent by ebay includes postage. I am unable to issue an amended invoice.

Customer also wishes to pay via bank transfer but this is no longer supported by ebay.

I spoke with CS about these matters. This was confirmed. I imagine that I will now need to call CS each time this occurs, to amend FVF.

That is until they refuse to do so, as occurred with partial refunds.

[twyngwyn]

What next?!?

I accept bank transfers & constantly amend invoices......off to check my listings

[twyngwyn]

I checked my listings (seem ok)...then checked yours. Was it for the basket that has 'Immediate Payment Required'?

[padraicpaul91]

Sorry if I am being naive. But it seems to be another week,another change.

I don't require immediate payment and my business policy reflects that.

My bank details are still there. I don't know, at this stage, what the buyer may have experienced at their end.

Will know better when they pick up, paying cash.

It was only recently that I was able to issue an amended invoice for a similar sale.

After  trying to produce that amendment, I called CS and was informed of these changes.

Then again, I have only a modicum of trust in what they say.

[twyngwyn]

you have a lot of listings where Immediate Payment is Required....check under postage terms....


https://www.ebay.com.au/help/selling/listings/creating-managing-listings/immediate-payment-works?id=...

[twyngwyn]

Payment details

Payment method Preferred / Accepted  

PayPal Preferred

 

Cash on pickup

Accepted

 

Money order/Bank cheque

Accepted

 

Bank deposit

Accepted

 

Immediate payment required for this item

Immediate payment of AU $54.00 is required.

'French' Market Round Basket Made in Morocco 2 sets of Leather Handles Limited

[padraicpaul91]

Well there you go. 

I have never required immediate payment.

Checked my policy and the 'require immediate payment' option remains unchecked.

Also checked the listing but again the immediate payment does not show up.

Is it possible that buyers and sellers see different things?

[twyngwyn]

It seems to be on the stuff you've marked down....so maybe it has something to do with your other thread??

I suggest you sign out & check your listings like a buyer would 🙂

[padraicpaul91]

Wouldn't be surprised.

Thanks for your efforts.

[padraicpaul91]

Sorry I missed this. No not a basket. Four posters of which three were marked down.