Have to change postage information on sold item

Have sold an item with free postage now buyer wants Express Postage at $3.00 extra.  How do I change the invoice?

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Have to change postage information on sold item


@queenbee-2008 wrote:

Have sold an item with free postage now buyer wants Express Postage at $3.00 extra.  How do I change the invoice?


Given the sale has been invoiced.

 

I would simply sent a request through PayPal for the $3 outstanding. postage.

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Have to change postage information on sold item

That would be if of course they are paying via that method.

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Have to change postage information on sold item

Have you checked the sold item and see if there is a drop down for SEND INVOICE or SEND REVISED INVOICE?  and if so, send the invoice again, changing the postage

 

and remember - DO NOT HIT RECALCULATE, which reverts back to the old price -

 

just preview and submit.

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