on 28-11-2014 03:42 PM
Have sold an item with free postage now buyer wants Express Postage at $3.00 extra. How do I change the invoice?
on 28-11-2014 03:45 PM
@queenbee-2008 wrote:Have sold an item with free postage now buyer wants Express Postage at $3.00 extra. How do I change the invoice?
Given the sale has been invoiced.
I would simply sent a request through PayPal for the $3 outstanding. postage.
on 28-11-2014 03:46 PM
That would be if of course they are paying via that method.
on 28-11-2014 03:48 PM
Have you checked the sold item and see if there is a drop down for SEND INVOICE or SEND REVISED INVOICE? and if so, send the invoice again, changing the postage
and remember - DO NOT HIT RECALCULATE, which reverts back to the old price -
just preview and submit.