on โ20-08-2013 09:43 PM
I sold some coinsand the person is saying the were bad I was shown some photos and knew
straight away they were not my coin the positioning of the coins and stapling
The stapes were not flattened which gave it away
It was a 2004 hollograpic coloured coin
The seepage was old
The 2 I sold had no seepage none then one had old seepage I mean old I would not sellit
and have sent proof sets back because of it
Not only that they are now saying they did not receive coins and every coin was scratched pitted
I am not like that and I have sold thousands of coins but never ever received this
This buyer has trashed other sellers because of there stance to them
What do I do
I will say this there is no way I am going to take the coins back
They cannot be all that badI know that for fact and make sure that the coins to this seller we
near perfect because perfect is only a word
Help
on โ20-08-2013 10:01 PM
Do the fingerprint thing?
on โ20-08-2013 10:19 PM
You have made it look ten times worse with the hysterical responses
they paid by direct debit, so they have no protection
your other feed back is great dont worry
โ20-08-2013 10:19 PM - edited โ20-08-2013 10:19 PM
Take a deep breath I reckon, though Its just appalling what that buyer has done. It would have given you such a shock to see, but you can have a red hot go at getting them all removed.
Anyone who looks at the feedback who has half a brain can see that the buyer that has left those negative feedback is a competitor. And leaving that many negatives at once must raise some red flags at ebays end.
Ring ebay tomorrow, and calmly request for the feedback to be removed as the feedback is malicious and left by a competitor.
Hear out what ebay says. Don't argue with them, it does not go in your favour if you appear argumentative in the slightest.
If they will not review and remove the feedback, then complete and carefully fill out the feedback removal for defamation forms (search the site map to access) for each and every feedback left - be sure to include the exact reasons why the feedback is untrue and damaging to your reputation as a seller.
on โ20-08-2013 10:25 PM
And dont leave false positives again, it wont help your case
on โ20-08-2013 10:25 PM
It is a pity you did not come here for advice before sounding off on your buyer's feedback. It has all been removed by ebay. It makes you look very bad when potential buyers see the hysterical followups you have left AND all the removed feedback.
on โ20-08-2013 10:40 PM
I think it actually looks just as bad for the buyer (and their selling activities) to have the comments removed in this case.
on โ12-09-2013 02:25 PM
ouch!
That sux.
Theres some really vindictive people out there isnt there?
yeah you really need to chill when replying to neg feedback though buddy.
As hard as it would be to keep your cool in a situation like this and as urgent as the need you have to get your side of the story across, its always best to wait a day or so before replying.
You normally see things in a different and certainly much calmer perspective once a little time has passed.
You really could of done a much better job in stating your case if you had've waited and put some rational thought into your replies.
Have you called or messaged ebay and asked them to review the feedback?
Have you blocked the buyer?
Try noi to stress to much.
Most buyers will see it as what it is.
Nasty feedback all from the same buyer that just happens to be a seller of the same items.