on 08-09-2017 07:13 PM - last edited on 08-09-2017 07:27 PM by gewens
Time to take a stand this is a pure MONEY GRAB, EBAY WAKE UP FIX THE THING. JUST AS YOU ARE SAYING " BUT WE ARE FIXING IT" SLOWLY, GET IT TOGETHER。
on 08-09-2017 07:16 PM
08-09-2017 07:19 PM - edited 08-09-2017 07:20 PM
They are'nt fixing it, I don't believe for a second they have any intention to do so
Considering how many people they have told 'no problem on our end,it's just you' and then they back peddle when they get pulled up on their lies
That and the 'we've only just found out about it' (lie)
The techs are working on it (sure they are)
They told another member it will take weeks to fix
No much good at screaming at people here though, ebay don't read here so better to yell at them. We are all in the same boat as you are and have also spent time on live chat and on the phone, listening to ebay bleepers
on 08-09-2017 07:48 PM
on 08-09-2017 07:50 PM
If that ever happened, I'd be too stunned and speechless to list anything
on 08-09-2017 09:15 PM
Maybe it has something to do with the Optus cable issue.
I have no problems with listing/relisting and don't get charged.
on 08-09-2017 11:14 PM
I totally agree, they aren't fixing anything. IT people know it would only take an hour to fix it and ebay want to see if people would list with the fees.
It's just another money grab by ebay, and another way to hurt sellers.
I told them on chat that it was a false advertising to have 40 free listings, then get charged for them. I also told them if they don't fix the problem shortly i would have to seek legal advise. All i got from the "helpful" bot was "sorry"
I'm just over it.
on 09-09-2017 08:46 AM - last edited on 09-09-2017 10:16 AM by gewens
Thanks for your helpfull intelligent reply. I just want this insertion fee settled. At least i have the persistance to stand up and say what i mean. YES i will ring again today and get the same oh! we are trying to fix it.
on 09-09-2017 10:42 AM
It must be a bit more complicated than I first thought as I have one account with no problems and one account where I cannot list without a charge, not a one fix blanket problem.
on 09-09-2017 11:23 AM
A lot of $$$$$$$$$$$$$$$ will need to be refunded to sellers by eBay, sucked in eBay, and hurry up and fix the problem lol