Message Re Unable to Send Invoice

[helenm777]

I have sold 2 items and are trying to send the invoices I keep getting a message saying

"Error unable to send please contact the buyer to check their email address"

Has the system crashed again ??

anyone else having the same problem today?

[thecatspjs]

No I haven't.

However there is a current interesting thread about a seller that has received several of the same messages from a buyer, with some interesting conspiracy theories being posed regarding the buyer of course, not eBay.

[phorum_junkie*]

Is there any particular reason you need to send an invoice, combined postage for instance. I ever send an invoice unless the buyer requests one or I want to combine postage.

[helenm777]

It is probably the same issue re duplicate messages as the message reads that the Email could not be sent.

It did eventually work without the message so maybe there was a glitch

I always send buyers an invoice, if they have not paid... never even occurred to me not to

[thecatspjs]

I always send an invoice too.

As I frequently make business purchases on eBay it is such a pain not to get an invoice, and have to ask seller to send one.

Slows down the payment process of course.

[thecatspjs]

Helen, there is a thread on the powersellers board re another seller having trouble sending invoices too.

[babylonfuture]

I have experienced something like this before.

eBay could not see any issues on my end (seller) or customers end.

I found the problem out myself though - my email address that I used for ebay/paypal was having an issue (domain was offline) - I got that fixed (contact my webhost provider). Got e-mails working - sent invoice again and it worked..

Of course could be a different issue for you.

[phorum_junkie*]

I do send invoicesw but only at the end of day 3 if they haven't paid.