on 27-03-2015 08:18 PM
Just wondering if anyone else has had neg feedback left after winning a paypal dispute,is this allowed.My son sold an item and this happened.
on 27-03-2015 08:50 PM
No, if you have won a PayPal dispute, you need to ring ebay and point this out to the rep (it's in their rules somewhere, just not sure where off the top of my head); tell him you want the feedback and DSR's removed.:)
27-03-2015 09:07 PM - edited 27-03-2015 09:09 PM
This policy outlines when we will remove defects from your performance evaluation and any related Feedback from your Feedback profile.
We automatically remove the defects caused by the reasons listed here. You may request the removal of these types of defects if they aren't automatically removed.
http://pages.ebay.com.au/help/policies/defect-removal.html#guidelines
on 28-03-2015 12:56 AM
Thanks Donna - I knew it was there however it has been several years since I last used it 🙂
on 28-03-2015 12:57 AM
Sorry curraone - don't ask me why I called you Donna - too early in the morning I guess 😮