Paypal payment missing

Sold an item a couple of hours ago. The item in ebay shows as paid. I did not get an email from paypal so I checked my account. Nothing....no record of the payment. If I click 'See paypal transaction' from the drop down on the item I get a 'cant find transaction' error

 

So how long do I wait ???  I have sold other items since and got emails and payment for those have shown in the paypal account !

 

 

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Re: Paypal payment missing

Yes this has been happening to me since yesterday afternoon.

I am just going through and shipping the payments that have shown up and checking each one BUT after shipping one, the payment has now disappeared from PayPal lol. So there is no winning at this game it seems.

The payment was there, even got the email and text about it and now gone.

Its not pulling the data over to my DataCaciques either, on there it is saying I haven't sold anything.

Message 21 of 30
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Re: Paypal payment missing

Soz DG, I didnt even read your post before i wrote mine - it was to Joe.  I only tend to read four or five posts in any thread.. beyond that its a bit much for my little head  😄

Message 22 of 30
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Re: Paypal payment missing

A bit more on this....

 

This morning I sent a message to PayPal about the problem.

They responded within an hour saying it was a widespread problem and they were working to fix is ASAP.

They said don't worry the payments are in the system just not showing up striaght away.

 

So do we trust that the cash is in there and mail out even before we see the money in our accounts.

We are choosing to mail anyway.

Message 23 of 30
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Re: Paypal payment missing


@saarzi wrote:

Soz DG, I didnt even read your post before i wrote mine - it was to Joe.  I only tend to read four or five posts in any thread.. beyond that its a bit much for my little head  😄


It's all good, just clarifying my reasoning. 🙂 

Message 24 of 30
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Re: Paypal payment missing

Update....
Since sending a message to PayPal about and getting a response of sorts we have found that our missing payments have suddenly all shown up and any thereafter have been instantly there.
Don't know tho if it's because of my message or they found/fixed the problem.
Message 25 of 30
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Re: Paypal payment missing

Read online, cut and paste:

 

NORSE Live Attacks Shows America Under Major Cyber Attacks After Paypal Crashed Worldwide Monday Night!

also

PayPal Crashes: Global System Fault Hits Every Account Monday Nigh

 

 

(Thomas Dishaw)  PayPal crashes causing millions of users unable to access recent payments (myself included). I have noticed a lot of strange things happening with my PayPal account over the last few days, most notably not being able to log in for hours and not being able to transfer money to my bank account.

 

The problem began at approximately 17.00 UK time and hit every account in the world, according to a spokeswoman from the company’s customer service team. “No one can see any transactions,” she said. This apparently included PayPal staff: “We can’t see anyone’s activity logs,” she explained.

 

Computing broke the story at 19.30 UK time, and at 21.00 the problem still appeared to be ongoing.

Users were not informed of the system failure unless they contacted PayPal by phone, meaning that PayPal was “swamped” by complaints from every part of the world, with some customers making payments twice, believing that the error must have been theirs.

Asked why the company had not posted a warning on its website, PayPal told Computing that it “expected the problem would have been fixed [by now]”.

 

The problem also hit purchases made via PayPal on the platform of former owner, eBay. eBay’s annual revenues are in the order of $18bn, which means that roughly $2m of transactions were being affected by the fault every hour.

Many other outlets accept PayPal payments, including Asos, Topshop, Zara, Argos, John Lewis, British Airways, and thetrainline.com, potentially creating serious problems for both retailers and customers, with neither side knowing if payments had been made or received.

PayPal’s spokeswoman acknowledged that the fault lay in PayPal’s internal systems. “It is our technical problem,” she said, but was unable to confirm when the glitch would be fixed, or what had caused it.

However, she told Computing that all transactions should become visible once the error was located and fixed.

• Ironically, the system failure occurred only hours after PayPal was named as one of the most valuable global brands for 2015 by specialist consultancy Interbrand. PayPal made its debut entry on the Top 100 survey at 97

 

Nice to let us all know........

Message 26 of 30
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Re: Paypal payment missing

sorry, link not removed....although I hit delete....

 

Message 27 of 30
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Re: Paypal payment missing

Looks like there still might be problems with Paypal, I went to pay a seller this morning and could only get as far as the log-in page, it wouldn't go past that to my security key.

 

Ah well, I try again later I guess..................................

______________________________________________________

"Start me up I'll never stop......"
Message 28 of 30
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Re: Paypal payment missing

Same thing happens,I just click on another paypal page and it appears

Message 29 of 30
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Re: Paypal payment missing

I still can't get in to pay an eBay seller crow, I can log into Paypal as normal through the browser page without any problems, so I guess it's an eBay/Paypal glitch.....................grrrrr..............

 

There's no rush at this stage so no huge drama, it'll be interesting to see when the seller emails me an invoice if I can get in that way.

 

Ah well, I'll go and do the "Coles Trolly Rage" instead .........hahahahaha.

______________________________________________________

"Start me up I'll never stop......"
Message 30 of 30
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