on 28-01-2021 12:43 AM
Hi I have a question re unused postage label.
I have created a postage label by accident and did not use it but ebay has charged for it. The item has been shipped so I don't know if I can cancel the label. Does anyone know if I can get a refund for this? ebay has already invoiced it.
Thank you in advance!!
on 28-01-2021 01:23 AM
I think you have 5 days to cancel the label, then you have to wait 25 days + for AP to verify the label has not been used before ebay can give you a credit
on 28-01-2021 03:05 AM
If it's past the 5 days since you printed the label, you will need to request a refund, best way is through live chat. You will need to provide the item number and tracking number