on โ23-07-2019 03:58 PM
on โ23-07-2019 04:08 PM
Can't help but very curious about the buyer of the $800 phone although you can't name them here.
Hope they're not 0 feedback or something weird ?
on โ23-07-2019 04:10 PM
โ23-07-2019 04:14 PM - edited โ23-07-2019 04:15 PM
My advice, if the total is over AUD$750 - call both ebay and PayPal to ask what happens if you pay for a signature, but it is not obtained.
eBay has the requirement of SOD for items of this value for their MBG policy, and even though you might be able to prove you paid for the feature, if a signature can not be obtained, they may deny protection in the event of a claim (I'm not 100% sure, but I believe eBay has asked sellers in the past to procure a copy of the signature obtained. The agent despositing the parcel in the locker is supposed to act as the signatory, from memory, but I'm not sure if they actually sign for it in the same manner a recipient would when receiving at a residence or similar).
Personally, I would be inclined not to send, and consider cancelling the transaction (something wrong with the address), and asking the buyer to use a street or PO box address.
on โ23-07-2019 04:19 PM
โ23-07-2019 04:44 PM - edited โ23-07-2019 04:45 PM
Okay, I've spoken to Paypal who has confirmed:
Signature on delivery is not required for seller protection, regardless of the amount.
He also said that in the USA, they have the $750 requirement for signature on delivery because "USA has proof of delivery, AU has proof of shipping. I like the AU version lots better. How can you hold the seller responsible for what the courier does?"
Which makes a lot of sense.
If there were other signs to be concerned about, I would cancel the sale and ask for an address.
But I know people use parcel lockers for their after hours convenience
on โ23-07-2019 05:25 PM
on โ23-07-2019 05:48 PM
on โ23-07-2019 05:59 PM
I find theres no need for signed delivery with PO boxes and parcel lockers but will add insurance incase the parcel goes missing.
on โ23-07-2019 06:03 PM