Revising Letter Options from Tracked to untracked

[downbythe4shore]

I try to revise my listing from "Letter Tracked" to "Letter Untracked" but the only options that show up are Parcels.

If I relist with the same details I can select "Letter Untracked.

I have tried to select lower settings for Weight and Dimensions (Both Optional) and applying but it makes no difference

[eol-products]

I have had issues lately and tried having no dimensions and after a number of attempts it eventually does appear.

[davewil1964]

Try using 'flat rate postage' as calculated postage is exclusive to parcels.

[karen_karpet]

Type the dimensions as 22cm x 22cm x 2cm with a weight of 222grams. This works for me.

[downbythe4shore · Accepted solution]

This worked as long as I didn't hit "Apply"

[downbythe4shore]

I already had "Flat Rate" selected

[davewil1964]

You seem to have solved your issue. Congratulations.

Flat rate gives the option of many choices. Among them are tracked and untracked letters. The first 2 options.