Seller Protection

[*tippy*toes*]

I just had a buyer make a purchase and their payment spawned an eCheque. When I looked through the PayPal email, it said under the Seller Protection heading "seller protection - Not Eligible". Is there any reason why you would lose seller protection because the payment came through as an eCheque? I've never seen the not eligible message before, so am really confused as to why I'd be seeing it.

Anyone have any ideas?

[davewil1964 · Accepted solution]

It will become eligible once the eCheque clears, all other things being compliant.

As far as I have deduced, if you ship before it clears, you won't be covered if things go awry, like the eCheque bouncing. Which, I believe, is why you are currently ineligible.

[kopenhagen5 · Accepted solution]

Hiya, I'm thinking there is no protection until  the payment clears.

In other words the status should change once it clears.

Edit - snap dave. 

[*tippy*toes*]

Thanks Dave and Kopes. Never gave that a thought, but it makes perfect sense. Cheers!