on 23-03-2016 03:54 AM
The invoice window is not being populated with shipping cost which in turn prevents sending the invoice.
Tried on Crome with the same results. Contacted eBay about the problem and got the canned customer response, requested to talk with her boss and the boss could not be found.
Ebay needs a tech line to allow Sellers to call in software problems.
on 23-03-2016 11:11 AM
It's annoying, but you can still send the invoice after you enter the postage cost (invoices aren't generally necessary unless you need to change the postage cost - all of my default options disappear and it switches to parcel post, so I have to change the postage service, add two more, then enter the prices before I send).
PS These are the Australian eBay forums, just in case you found your way here accidentally.
on 23-03-2016 11:27 AM
DG - there is an ebay glitch at the moment where some sellers you can't send an invoice...it comes up with something about a critical error. I haven't been able to send invoices for several days now.
on 23-03-2016 11:42 AM
Ah, ok, I had that before too but it was a while ago now and I could send one through ok not too long after. (When it happened on my account, the buyer was actually blocked from making payment entirely, until I was able to send through an invoice successfully )