Does everyone realise that parts of the ebay Australia process are run through the USA website? I use Selling Manager, and quite a lot of the process is run by the US site. No problem you might think, however have you noticed when you return to Myebay suddenly all your selling lists are gone, or your purchase history is zero? This is because you are still "hosted" by the US site. Still not a problem? If you pay for an Australian purchase while still being hosted by the US site your purchase is then classified as a purchase in the USA. Then try getting a refund or cancelling a purchase in Australia. You are told that the item was purchased in the USA and you have to go to the US website to make a claim. Of course that site doesnt recognise Australia Post or their tracking numbers.
Then try to contact customer suport, you are given a US phone number and calling key. No good for Australia. Try reporting the problem to customer support. They have absolutely no understanding of the underlying issues, and tell you "just log on to the ebay.com web siite, no problem"
