on 04-11-2014 02:48 PM
Hello..
Is it only me?? This week I am unable to do a search within anyone's new-style Store. Catagories that were on the left hand side seem to have disappeared as well. Old style Stores are fine - mine is still old style as of now.
It is off-putting to go into a store with oodles of listings and no way to quickly search via catagory or search box, rather than going through each page of listings.
I use Chrome and have had no difficulties up until late last week, so thought it was merely a Friday glitch.
A confused Jo
Solved! Go to Solution.
on 04-11-2014 05:23 PM
It's definitely a screen settings issue.
If I reduce the screen size I get the same.
Full screen size:
Narrow screen size:
on 04-11-2014 03:06 PM
When you click on the store door there should be a search box in the top section of the store homepage. There's also a search box in the heading of every listing.
Maybe the stores that you've looked at have setup their store without the search boxes?
on 04-11-2014 03:21 PM
Thanks for that BigBricks...
Admittedly I had thought that the Search box was the 'norm'
When I use the search bar at the top of new store's page, the results come from the whole of eBay, not from the store's items.
As you say, maybe these stores do not have a search option available.
Thanks for your imput though BB
Jo
on 04-11-2014 03:50 PM
@jorayjen-1 wrote:Thanks for that BigBricks...
Admittedly I had thought that the Search box was the 'norm'
When I use the search bar at the top of new store's page, the results come from the whole of eBay, not from the store's items.
As you say, maybe these stores do not have a search option available.
Thanks for your imput though BB
Jo
I had a practice by looking at BigBricks store and it does work - you avoid the SEARCH bar at the top of the page, and use the SEARCH WITHIN STORE tab further down - on the right, opposite the store name.
on 04-11-2014 04:13 PM
Are you using the store's homepage search box?
on 04-11-2014 04:15 PM
Thank You both.
I must be having a blonde moment (blame the grey hairs lol)
This is what I see...
Jo
on 04-11-2014 04:19 PM
That's odd. Maybe it's a browser issue.
I'm using Firefox. I'll have a look in Chrome and IE.
on 04-11-2014 04:19 PM
well that's a doozy
I am using Firefox - does that make a difference?
on 04-11-2014 04:24 PM
The Store search is there for me on Firefox, IE and Chrome.
Are you browsing on a PC or phone or tablet?
04-11-2014 04:26 PM - edited 04-11-2014 04:27 PM
The store search box is a blockable element. Are you running ABP in Chrome?
If you are, check to see if you're blocking
stores.ebay.com.au###sch-box