on โ02-03-2018 11:29 AM
Buyer buys an item but does not pay. Reminder sent but still no payment so I opened a UPI case which went the distance and I closed it giving the buyer a strike.
Just got an message asking to cancel the order which was purchased by mistake (Yep 3 weeks later they realise its bought by mistake)
My question is ...if I do cancel the order will that also take away the strike for non payment. Is this s a sneaky way of getting past the UPI strike?
Probably a question for ebay but I thought I would ask people with more than 3 brain cells first !
on โ02-03-2018 11:37 AM
โ02-03-2018 12:38 PM - edited โ02-03-2018 12:39 PM
on โ02-03-2018 12:54 PM
Thanks. Just want to make sure the buyer is not trying to riggle out of a strike. I would ban them from the site if I had my way.
Thanks for the input
on โ02-03-2018 02:52 PM
make sure you block them from buying from you again
on โ02-03-2018 05:15 PM
@kopenhagen5wrote:As said, the UPI case once closed cancels the transaction and neither party can leave feedback.
Is this specific to UPI cases? I never had one, so I don't know. I once had to cancel a transaction and could still leave feedback, and as the seller had been very helpful I gave him positive feedback for his help of course.
on โ02-03-2018 05:58 PM
I'd tell them not to worry about it, the sale has already been cancelled from your end, but I would not mention the strike or that they can appeal. Why give them ideas?
โ02-03-2018 06:27 PM - edited โ02-03-2018 06:28 PM
@papermoon.ladywrote:
@kopenhagen5wrote:As said, the UPI case once closed cancels the transaction and neither party can leave feedback.
Is this specific to UPI cases? I never had one, so I don't know. I once had to cancel a transaction and could still leave feedback, and as the seller had been very helpful I gave him positive feedback for his help of course.
Yes, a cancellation means feedback can be left by both.
UPI case, feedback cannot be left by both members.
And if feedback is left during the UPI process (before case is closed) it's removed by eBay upon request if not automatically.
on โ03-03-2018 08:00 AM
@kopenhagen5wrote:
@papermoon.ladywrote:
@kopenhagen5wrote:As said, the UPI case once closed cancels the transaction and neither party can leave feedback.
Is this specific to UPI cases? I never had one, so I don't know. I once had to cancel a transaction and could still leave feedback, and as the seller had been very helpful I gave him positive feedback for his help of course.
Yes, a cancellation means feedback can be left by both.
UPI case, feedback cannot be left by both members.
And if feedback is left during the UPI process (before case is closed) it's removed by eBay upon request if not automatically.
It makes complete sense that in an UPI case, neither party can leave feedback.
The 'buyer' never paid so the purchase never made it to first base anyway & there is nothing he can report back on & sellers can only leave positives, which an UPI dispute definitely isn't.