buyer leaves positve feedback, then wants a refund

[ladytruffles123]

I have a buyer who has paid by paypal

Items were sent and he has left me positive feedback, saying he is very happy

Now he is asking for a refund, saying he has changed his mind and is not happy

Will paypal refund him , if I refuse to give him a refund

[putney32]

if it is just a change of mind, and not requesting a refund because of faults in the product they didnt notice at first then i would just respond with a

Sorry, all my eBay sales are final, and I do not refund for change of mind.

[ladytruffles123]

I have never had anything like this happen before, so I am a bit confused:)

Surely if they leave good feedback there is no way they can then open a dispute to get thier money back?

I have looked at my purchase history and can see no way of claiming back for goods once I have left feedback, or is Paypal something completely different, as far as claiming a refund goes?

[thecatspjs]

Regardless of the timing of eBay feedback a buyer has left for a purchase, they can still open a dispute pertaining to that purchase in Paypal within 45 days from the date they paid. 

[digital*ghost]

If your buyer has explicitly stated in an eBay message that they have simply changed their mind (i.e. there's nothing wrong with the items), and they do open a case, you may be able to use that message to defend the claim. Feedback received can sometimes support other evidence, but it rarely - if ever - can prevent or defend a PayPal case on its own.