ebay contact email customer support

dddp1
Community Member

Hi, I'm looking for a contact email address for ebay customer support to sort out an offer that was provided by email but not offered during purchase process. I've looked everywhere i can but always just goes round in a circle back where I started from.

Any help greatly appreciated, thanks

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ebay contact email customer support

There is no email address for customer support

 

Any emails to 'eBay' just go to a bot, *IF* there is a reply, it is usually nothing to do with the question asked

 

Have you tried eBay Help at the top of the page?

 

What kind of offer was it?  (discount code etc)

 

Did the item meet the t&c of the offer? 

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ebay contact email customer support

Emailing eBay is a waste of time, it's bot-driven and you are unlikely to get any sort of answer there. Use the link below then scroll to the bottom for the contact options. Be aware that eBay vouchers can and are withdrawn before the end date.

 

https://www.ebay.com.au/help/buying/paying-items/vouchers-coupons-discount-offers?id=4034

 

Edit. Pipped at the post Sandy !!!!!!

______________________________________________________

"Start me up I'll never stop......"
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ebay contact email customer support

i miss the good old days when they actually had a phone number.
yes it was a code, yes it was linked to the item, yes it was prior to expiring, yes tried all ways to find help bit as said, goes round in a circle

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ebay contact email customer support

yes, it seems you're right. Round and round in circles

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