on โ23-02-2022 05:05 PM
Hi, I'm looking for a contact email address for ebay customer support to sort out an offer that was provided by email but not offered during purchase process. I've looked everywhere i can but always just goes round in a circle back where I started from.
Any help greatly appreciated, thanks
on โ23-02-2022 05:11 PM
There is no email address for customer support
Any emails to 'eBay' just go to a bot, *IF* there is a reply, it is usually nothing to do with the question asked
Have you tried eBay Help at the top of the page?
What kind of offer was it? (discount code etc)
Did the item meet the t&c of the offer?
โ23-02-2022 05:12 PM - edited โ23-02-2022 05:13 PM
Emailing eBay is a waste of time, it's bot-driven and you are unlikely to get any sort of answer there. Use the link below then scroll to the bottom for the contact options. Be aware that eBay vouchers can and are withdrawn before the end date.
https://www.ebay.com.au/help/buying/paying-items/vouchers-coupons-discount-offers?id=4034
Edit. Pipped at the post Sandy !!!!!!
on โ23-02-2022 05:16 PM
i miss the good old days when they actually had a phone number.
yes it was a code, yes it was linked to the item, yes it was prior to expiring, yes tried all ways to find help bit as said, goes round in a circle
on โ23-02-2022 05:17 PM
yes, it seems you're right. Round and round in circles