I sold an item with a terrible result, customer unhappy. I advised to return item, after 15 emails being called a liar, cheat, thief, a disgrace, that I duped him etc etc I reported buyer to ebay. I had advised on 3 occassions to return item for refund. Buyer demanded me to refund him $7.00 and he would keep item. I did not agree. Buyer then raised a dispute saying he never recieved item? I had all postage details reciept and tracking information, to which I had also sent him and I and 15 abusive demanding emails?? Paypal dispute went in my favour, I have now been given a negative and feedback saying. "Lies lies lies Disgraceful ebay seller B................" with my full name in the feedback. I immediately rang ebay to have this removed ASAP. It is against ebay policies to use personal information. This person has been the nastiest person I have ever dealt with. Apart from that, I feel if a dispute is risen that feedback for this sale should be void. Clearly one person is going to be unhappy and I see many times some terrible feedback from disgruntled people. Perhaps ebay should revise this situation? I as a seller cannot leave negative feedback, which I also feel is unfair. The dispute went in my favour. This person was not truthful with his paypal claim, Item not recieved. Yet I get the negative feedback and loose one point from my feedback score. I do not see this as very fair.
