paid for a cancelled order

[jellybirddesigns]

No one can help unless you give us substantially more information.

[sandypebbles]

What is your question?

Did the seller cancel the sale or did eBay remove the listing after you paid?

Were you the seller and the buyer asked to cancel but you were charged a fee?

As mentioned. we need details if we are to be able to help you

We are just other members like yourself and have no idea what happened based on an ambiguous comment in the heading 

[springyzone]

No one here has any real idea of exactly what happened but I'm going to take a guess at one possibility.

Did you buy and pay for something and that order was later cancelled by the seller?

If so, then the seller needs to refund you in full.

If that doesn't happen, you can open an official claim with ebay and you should get a refund that way.

The one thing you can't do is force the seller to post the item out to you. All you can do is get the refund.

[1310mini]

Ebay cancelled 2 orders on me 4 days after the bidding had finished,

the 2 customers were waiting till our lock downs had finished,

the 2 customers have been & picked for there items & paid cash

now i can't send or receive feedback from these 2 customers

because Ebay cancelled the orders, the 2 customers wanted to pay cash

$10.00 & $5.50,

[sugar249]

---

@1310mini wrote:

Ebay cancelled 2 orders on me 4 days after the bidding had finished,

the 2 customers were waiting till our lock downs had finished,

the 2 customers have been & picked for there items & paid cash

now i can't send or receive feedback from these 2 customers

because Ebay cancelled the orders, the 2 customers wanted to pay cash

$10.00 & $5.50,

---

were they the 2 items on the 10th of October

[1310mini]

correct, both on  10/10/2021

[sugar249]

You may want to give more details on your problem, as I can see both orders, why do you think they are cancelled,  just a headline is useless

---

@1310mini wrote:

correct, both on  10/10/2021

---

[lynsh84]

Ebay has been known to cancel orders after 4 days if they have not been paid for.

I am guessing that this is what has happened in this case.

It really does not matter.....your buyers have paid and taken their items.....and feedback is not the be all and end all of a transaction.

[1310mini]

what gets me **bleep** about this is why does Ebay have the right to cancel any orders,

this is now the 4th time Ebay has cancelled orders on me because the customer

didn't pay with in 4 days, we were in lock down where i live & all these customers

wanted to pick there items up & pay cash, not have there orders cancelled,

to lynsh84 , i do know feedback is not the be all and end all of a sale, but 4

cancelled orders in about 15 sales is not good, & 4 lots of feedback.