on 13-04-2024 01:45 PM
Hello,
I changed bank to another Australian bank a year ago, and when I tried to add my bank account details to the payment page ebay does not recognize the BSB number. I have called my bank, who said this was a new branch BSB number, so it may take a while for ebay to recognize it - this was a year ago, and ebay still does not recognize the BSB number. I had no problem using the same BSB for many other Australian telco/utility service providers for direct debits.
Can you someone advise on how I can get ebay to add a missing BSB? Tried to contact customer service who did not provide any useful help, they had no idea 😞
Zoltan
13-04-2024 02:59 PM - edited 13-04-2024 03:00 PM
@zglozik wrote:
Can you someone advise on how I can get ebay to add a missing BSB?
If it's been a year already then your best bet may be to open an account with a BSB that they do recognise.
In the meantime you would be best off ending your current listings or you have extreme difficulty getting your money.
on 13-04-2024 04:36 PM
on 13-04-2024 04:40 PM
And is it an account that will take deposits and withdrawals from all sources, There are some accounts with restrictions, in which case Ebay wont allow it, yes telcos may be able to do direct debits, but it also needs to allow deposits, account type could be the issue
on 13-04-2024 08:12 PM
It is 342-250, recognised BSB by the site above, and it is a current account at a high street bank, no issues with any other providers.
Zoltan
on 13-04-2024 08:20 PM
It is not an Australian high street bank. We don't have high streets.
Yes, it is a legitimate Australian BSB. Maybe try an Australian bank, rather than a branch of a foreign bank.
on 13-04-2024 11:21 PM
Regardless of it having Australian branches, it's a US bank, so ebay Australia probably aren't going to recognise the BSB. As mentioned, go to an Australian bank and open an account there. One of the big 4 would work. Keep the account strictly for ebay and when you get paid, you can transfer the money to your US bank account.
on 14-04-2024 01:32 PM
BSB number: 342-081
on 14-04-2024 01:38 PM
It is a current account at the branch above, ready for receiving/sending payment. When I opened the account a year ago and I have raised it to the bank that it was not recognized by another provider either, they said it was a new BSB. Roughly 10 months ago all my other service providers recognized it, ebay is the only one that still does not - I don't know where ebay sources its BSB numbers for validation, but I suspect that source is not up to date.
Zoltan
14-04-2024 01:49 PM - edited 14-04-2024 01:50 PM
yes, but is it a savings a/c, cheque a/c, internet banking only a/c....
what type?