Can't purchase postage label

pinkhide21
Community Member

I was going to purchase postage label but it won't let me.

 

Below message keeps coming up both selecting au post or sendle

 

Something went wrong and we weren't able to generate the label.

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Re: Can't purchase postage label

Don't use eBay labels?

 

AP MyPost Business is certainly cheaper unless a 1 of. I wouldn't use a courier in a fit.

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Re: Can't purchase postage label

I've had this happen when there's an issue with the buyer address i.e. filled out wrong. If you're using Sendle, it also happens for addresses that Sendle can't accept i.e. PO boxes.

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Re: Can't purchase postage label

I think it was buyer's address issue. Another label printed well.. T.T

 

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Re: Can't purchase postage label

sendle label on ebay is really cheap. I was going to buy sendle label on $3.85 but it won't let me so i spent almost $10 at post office.. T.T

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Re: Can't purchase postage label

pinkhide21
Community Member

Is there any way to edit buyer's address? I won't let me.. T.T

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Re: Can't purchase postage label


@pinkhide21 wrote:

sendle label on ebay is really cheap. I was going to buy sendle label on $3.85 but it won't let me so i spent almost $10 at post office.. T.T

 


You probably dodged a bullet there, the reason Sendle is so cheap is that they will use the cheapest possible courier company - usually Aramex (Fastway) or Couriers Please.

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Message 7 of 9
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Re: Can't purchase postage label

I got the same issue and ended up buying a lable at Sendle website at a higher price.🙁

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Re: Can't purchase postage label

And you were naturally going to refund the buyer the difference if Sendle had worked. Especially given the hassles they would have had actually getting their parcel delivered.

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