Hi, I am having trouble getting into my ebay

[sandypebbles]

For fellow buyers and sellers to try to help, we need some hints as to what is happening

Very very hard for us with just a statement in the heading

eBay do not read here at all, despite the blurb otherwise 

What browser are you using?

App or full site?

What is happening exactly? 

[royenshaz]

I have been using ebay for 18 years and this is the first time I can not access the site. A window comes up telling me to join up . Well I put my email address  in , it tells me that email is in use.

[davewil1964]

That is self-explanatory. If you're trying to start a new account, of course your existing user ID and email has already been taken. By you.

Try a hard refresh. Try signing in on your existing account, which is working on the boards, at least.

[shoppingbag*]

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@royenshaz wrote:

I have been using ebay for 18 years and this is the first time I can not access the site. A window comes up telling me to join up . Well I put my email address  in , it tells me that email is in use.

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You have to be logged in to post here, so you are already logged in. Maybe the problem is you are trying to log in again.

[yarmak]

maybe the op means my ebay...my ebay is down for me and cannot access sold items readily using firefox

Done all the usual things sign out sign in etc

Dave

[*tippy*toes*]

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@yarmak wrote:

maybe the op means my ebay...my ebay is down for me and cannot access sold items readily using firefox

Done all the usual things sign out sign in etc

Dave

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No issues with My Ebay here. Everything working as it should. Maybe try a different browser. I can't use Firefox because it is a massive memory hog on my old computer, which blows my CPU out to 100%. I use Chrome for my selling accounts and Opera for the forums.

[lyndal1838]

Ebay was down earlier today Tippy.....I could not log in although the boards were working.