on 21-07-2022 07:31 PM
I am receiving this message - even after changing password!
on 21-07-2022 08:03 PM
Ignore. It is a relatively infrequent eBay alert that never seems to relate to reality.
on 25-07-2022 06:23 PM
I get this email literally every time I log in to ebay. From the same computer.
25-07-2022 06:27 PM - edited 25-07-2022 06:28 PM
Ditto that
And FlyBuys
every single time
I must be swimming in 'new devices'
on 25-07-2022 11:29 PM
eBay has begun sending such messages for each sign-in from an unrecognized browser. Unrecognized just means that the browser has no cookies from a previous sign-in to that account, or the IP address does not correspond to a previous sign-in.
I do not think there is a way to disable those messages.
If you are routinely erasing your browser cookies, or changing your network address, you can expect to receive such messages when you sign in again.
Do the browser, location and time correspond to your own sign-in activity? If so, you can ignore the message.
Keep in mind that the location may not be precise; it may correspond to the location of the network rather than your actual location. Browser information may not always be available.
If you do not recognize the location, time or browser, and you suspect that someone else may have gained access to your account, you may want to change your eBay password.
28-08-2022 02:06 PM - edited 28-08-2022 02:07 PM
Yes I am constantly receiving this message from ebay and it said to add device to "Devices you Trust" in Security yet it does not allow me to.
on 28-08-2022 04:11 PM
The "Devices you trust" section deals with 2-factor authentication, I believe.
Your browser cookies and IP address are what matter for the "new device" emails.
on 31-12-2022 02:34 AM
So anyone using a VPN can expect this nuisance?
on 31-12-2022 02:50 AM
Might be different where you are in Canada
Can happen to anyone here in Oz, VPN or not
on 31-12-2022 09:14 AM
So anyone using a VPN can expect this nuisance?
It depends on whether your VPN is using a fixed IP-address or not.
If your VPN (or your service provider, more generally) is assigning a new IP-address every time you use it, each time the address changes you will get that email the next time you sign in to eBay.
Likewise, if you erase your browser cookies or use a new browser, you can expect that email when you sign in.
I get those messages after rebooting my cable modem, as my provider assigns me a new IP-address when the modem reconnects after a restart.