Someone bid on an item but it has disappeared like it hasn't been sold

[sophie2026]

ITEM 324491374166... Someone has bid on this and the lisiting ended but it has disappeared. I'm confused, how can this happen? is there an actual ebay contact anymore?

[twyngwyn]

see here - major GLITCH:

https://community.ebay.com.au/t5/Selling/HEADS-UP-GLITCH/m-p/2393896#M208374

or go to HELP at top of page and request "live chat"