Why can't I answer the buyer's question. Ebay only allows me to type in the first letter. Help!!

So frustrating.  No matter from which direction I try to answer the message, it's not working.  Only works if I go to the person's page and click contact buyer.  Weird 

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Why can't I answer the buyer's question. Ebay only allows me to type in the first letter. Help!!

OK, now I don't know how to delete my query.  I worked it out.  I had Grammerly popping up in the text box.  Once I disabled Grammerly I was able to type in my answer.  Hope this helps someone else anyway!

 

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