eBay site not working properly and there's nowhere to go for help (that works) on eBay.

[yvonnepatrice]

Can someone offer a suggestion as to how to get useful technical assistance from eBay.  No working eBay 'phone number, on-line chat "not available" and tech support site is useless.  Several areas of my eBay site are not functioning properly or at all.

[padi*0409]

Have you tried the usual "fix" of clearing cache and cookies then rebooting your computer ?  Also if using IE as a browser switch to Chrome, Firefox or Edge.

I'm on Win10 and am not having problems with either Firefox or Chrome.

[yvonnepatrice]

I use Chrome.  Yes, I tried all the usual fixes.  As a result I can now upload photos to my listings....a big plus.  However, I still have other problems, one of which is very annoying-  I can't delete anything from my selling/sold page or move them to anywhere else.  I have lists of completed and unnecessary stuff which are growing longer and longer and longer. 

[padi*0409]

Try this link Yvonne where a member had a similar problem.

https://community.ebay.com.au/t5/Technical-Issues/Can-t-delete-sold-orders/m-p/2400074#M6341

Bear in mind it's Friday today which is eBay's tech day so often things go haywire anyway.

[yvonnepatrice]

Thank you for trying to help.  eBay itself should be the one helping it's users!  I've been an eBay user for 13 years and I used to be able to 'phone them for assistance.  They put up fees and give us less for our money.

Anyway, I tried that link but couldn't find the member with the similar problem. I'm not used to doing this sort of search and am probably looking in all the wrong places:)

[the4masters2013]

I have been unable to delete items from my selling lists for a couple of days now. I use an Apple mac desk top.

I have found I can do it on my iPad using the eBay app.

Have you tried deleting items using the app on your tablet/ipad?

the full browser  seems tobe the problem.