Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Forum Posts

Good 'til Cancelled items not renewing

I have an eBay store and all items ending today for renewal are not renewing. Tried the chat and tbh they were very poor, just stating that it was being escalated and no timeline was given as to when this would be resolved. No one with any technical ...

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  • 0 replies
  • 0 Helpful

Can't delete sold orders

My eyes are going loopy as I can't delete any of my sold orders that I have finalised and they're amongst all the other orders that I have yet to deal with and I'm not seeing things properly as it's all over the place haha.I used to be able to just d...

The Forums make me feel like I have Vertigo

Can anyone help? There has to be a simple solution; my issue: I am unable to post anything on a long thread (CS & Fun & Games) because I keep getting taken back to when the thread was started ie 2010/11. It doesn't matter how I sort ( newest to oldes...

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  • 159 Views
  • 4 replies
  • 1 Helpful

Unable to 'Mark As Paid'

spent over half an hour on 'live chat' today....long story short: sellers are now unable to mark items as 'paid' until the BUYER has marked that they have paid from their end......so, if you are selling MULTIPLE items for pickup or FREEPOST (due to o...

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  • 77 Views
  • 0 replies
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Charged twice for the same items

Has anyone else had the issue of being charged twice for the same items?I bought 4 DVDs from a seller. I checked my bank account and each DVD including postage was withdrawn from my account, then a couple of days later the total amount for the 4 DVDs...

eBay site not working properly and there's nowhere to go for help (that works) on eBay.

Can someone offer a suggestion as to how to get useful technical assistance from eBay. No working eBay 'phone number, on-line chat "not available" and tech support site is useless. Several areas of my eBay site are not functioning properly or at all.

Things that DO NOT work on these new boards

If you think of anything else, please cut and paste dot points & add your own: 1) unable to upload pics 2) unable to have a conversation or discussion as the reply is not time sensitive and replies are all over the place

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  • 496 Views
  • 20 replies
  • 0 Helpful

Pop-up code promotion freezing my homepage

As of today, a pop-up code has taken over my use of the site in terms of buying; I used a outside search to get to this page. I can't even get to My Ebay of scroll once the pop-up appears, even after I click close and refresh the screen several times...

Direct freight express

Hi there, Why the eBay system can't update the tracking status of a local courier 'Direct freight express'?All the order has been delivered and it only shows sent, and the customer won't get the update so they are complaining!

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  • 414 Views
  • 3 replies
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This code can't be applied to your order

I can't use the 5usd promo code I received in the ebay mobile app before purchasing the product. Regardless of the selected payment method (Paypal or Mastercard). Regardless of the selected address (USA or Belarus). Promo code for the countries Russi...

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