eBay

lacedmelbourne · 20-05-2020

I've sent a webcam from Australia to New Zealand via Australia post International Express. It's been 9 business days and the tracking says it's still waiting international departure.The buyer needs the webcam for work, and is asking me for an updated...

lacedmelbourne · 03-02-2020

A buyer received an aluminium cup with a dent, and would like to return it. The dent was most likely caused during transit. The cup was posted in a padded pailer that has a bubble wrap in it. So I was wondering if Auspost would see the packaging as i...

lacedmelbourne · 10-10-2019

I've sold some collective puzzle on ebay. After about 4 days of delivery, the buyer complains that a box of one puzzle box is damaged and wants to return. In my opinion, that's not really a damage. However the buyer has broken the sealing, which made...

lacedmelbourne · 03-02-2020

Will i be able to claim for compensation once I receive the returned item?

lacedmelbourne · 03-02-2020

The bubble wrap padding is part of the parcel, not placed inside the cup. Where did you hear that a parcel would be considered packaged adequately if withstands a 22kg dropped from waist height? That would break pretty much anything.

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Buyer is asking for an estimate of delivery when Auspost can't give me one

buyer received the item damaged.

ebay buyer is saying a box of an item is damaged. But it's not damaged, in my view

Re: buyer received the item damaged.

Re: buyer received the item damaged.