eBay item number: 143604835528 I, the seller, was bullied into making a
full refund for one of two fragile crystal glasses (adequately packaged
but broken in transit) with false assertions from the buyer that the AP
claim was the seller's responsibil...
I have sold over 80 glasses in less than ten transactions, not all on
eBay. The market for hand made crystal in Australia is small and I doubt
"pickup only" in regional Tasmania would succeed. I am not in business,
I am just selling my mother's colle...
Thank you for your helpful reply, I have spent too much time on this
already but I may follow your advice and contact AP, although as you
will have read on AP's website, the onus is on the recipient (buyer) to
claim for a damaged item and the sender ...
Thank you for your helpful reply, you have nailed it, there is no
incentive for a buyer to enter a claim's process with AP when they
already have eBay's "Money Back Guarantee". The AP claim process may be
long (i don't know) and have a strong likelih...
Thank you for your reply, but by your reasoning, no receiver of fragile
goods sent with AP and "extra cover" would ever be able to make a claim,
it would always be the senders packaging at fault. It only needs an
undue, excessive force in the chain (...
