Registering for ebay payments

[kearns1970]

Hi

I've been trying to register for Ebay managed payments so that I can accept other forms of payment as well as Paypal, however my bank account name is the name of my business and is registered in both my and my husbands' name but the eBay account is registered in my name, the information is telling me when I register that the bank account name and the eBay name need to be the same. I don't know what to do here as I can't change the bank account name and when I've tried calling eBay for assistance it's just a voicemail directing everyone to the website.

Please help....

[imastawka]

Ebay's call centre has been closed for months.

Only option is Chat.

You get sent a transcript.

https://www.ebay.com.au/help/start_chat?initFrom=HOME

Scroll to the bottom of the page for Chat

[jiggity-jig]

I had a similar issue in that I am a sole trader with a registered business name and a bank account in the business name. I was able to have my bank supply a comfirmation of account letter which was accepted after some discussion with eBay. It's not an identical problem but you may be able to do something along those lines.

The eBay justification is that they need to be certain that the funds are going to the eBay account holder so a possible alternative may be to open a bank account in your name then transfer everything through to the business account.

I also managed to talk to eBay representatives earlier this month by using the Have us call you option at the bottom of the managed payments help page.

https://www.ebay.com.au/help/selling/getting-paid/managed-payments-on-ebay?id=5090

Good luck.