Hi Canceled order same minute as payment sent

vosa51
Community Member

Cancelled order same minute when, released that case isn't for my phone (Note 10+}

case was for Note 10!

eBay answer :We couldn't cancel your order because it's too late to cancel. You should receive your order by . You may contact the seller to return it once you receive it.

Too late! Same minute asked to cancel order what is easy to check that telling the truth!

Asked seller an he refused to cancel order he still didn't posted item.

What is reason for eBay to act like this and seller to!

Thank you!

vosa51

Accepted Solutions (0)

Answers (4)

Answers (4)

A seller is charged fees and when you cancel, the seller doesn't get all of their fees back.

 

As suggested, sell it yourself when you receive it or give it to someone.

Sellers are under zero obligation to cancel, full stop

 

Buying is not a one step process

 

It is not the seller’s fault/responsibility that you did not check what you were buying before confirming

 

Sell it yourself once it arrives, and hopefully your buyer won’t mess you around and then complain on a public forum about you

Even if the message you received from eBay is strange if what you say is true (I think you have an hour to cancel an order), the seller is not obliged to accept a cancellation, even if a buyer cancels within an hour.

How buyers can cancel an order | eBay

Why on earth would you pay and cancel at the same time.  Creates a problem for everyone.