Bought items not delivered

ttir6439
Community Member

I bought  the eyesight from a seller on this site and paid in full.However, the seller notified me that the items were delivered when I did not receive anything. I then emailed the seller severally letting them know that there was not delivery but they insisted that the items were delivered. I then requested for the tracking number  which I never got. I have also requested for a refund and the seller is not responding to my emails anymore. How do I go about to get my money back?

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Open a dispute with the MBG, do not close it until you are completely happy with the outcome, once a dispute is closed it cannot be reopened.

 

https://pages.ebay.com.au/ebay-money-back-guarantee/