on 14-03-2024 03:05 PM
I am finding in the last few months there is a huge divide in quality in sellers on the ebay platform.
These ranging from venders listing items they dont have then canceling the order because they have "sold them elsewhere" this being a violation of ebays terms and conditions.
Sellers listing item bundles at auction then deciding what from the listing they are going to send based on the amount the auction went for.
vendors dispatching the wrong part then giving the run around to burn up the 30 day return policy.
I have even had a vendor flat take my money then not dispatch the item. then weeks later i raise an item not received case and they didn't respond to ebay then at the last second put a bogus tracking number but not before ebay forced a refund.
out of the past 10 items i have purchased i have found only 50% of purchases went smoothly and this is a massive change from the way things used to be when i used to find only about 5% of purchases went badly
What is your question for other members?
Are you checking feedback before you buy?
"vendors dispatching the wrong part then giving the run around to burn up the 30 day return policy"
Then don't let them give you the run around, that one is your choice
You have the power to ignore the seller's games and instead open and follow through with an item not as described dispute. The seller does not get a say in it, you do not need to play their games
You do not need to wait weeks , if an item has not arrived , you open and follow through with an item not received dispute
The only buyer you have recently left a neg for has shocking feedback , no surprise there was an issue there
The one before that, not much better
The one before that, poor feedback
Easily avoidable issues
You the power have all the power
It is your choice if you use it or not
Not something other members have any responsibility for
had exactly the same situation occur, only tracking revealed the item was sent elsewhere, seller claiming it was an error, probably sold it for a higher price and is trying to avoid negative feedback and breaching ebays
seller policy
Yikes....and all in Australia, too