I won and paid for and item (301218791107) which ebay doesn't recognise in the resolution centre.

jarnie1
Community Member

Can someone help me find a contact for ebay.  I won and paid for an item (301218791107) which ebay doesn't recognise in the resolution centre. Ebay wrote me that they cancelled the transaction and the item was unpaid - but it WAS paid. I am sick of looking and just want an email contact. Thanks Jarnie1

View Entire Topic

There is absolutely no point in emailing ebay, it will take up to 48 hours to get a response, and you will get either a computer generated reply, or a cut and paste one from a script. 

Go to customer support, top right, click on contact us, and just keep choosing topics until you get a phone number, it doesnt matter if the subject is not correct for the issue.