Where’s complaint?

[guya-91]

I agreed to refund, but didn’t refund and haven’t responded to you yet.

[sandypebbles]

You don't need to respond to other members here, we have nothing to do with it

Are you the buyer or the seller?

What complaint?

You need to follow eBay policy

If you are the buyer, did you open and follow through with a dispute within the time limit?

You need to tell other members what the actual issue is if you need us to try to help you

[padi*0409]

Are you talking as a buyer or a seller ?

Edit. Snap Sandy - I'm the slow one today.

[guya-91]

The seller just won’t reply to me

[padi*0409]

What is the problem with the item you bought?

[guya-91]

agreed sellerto refund, but didn’t refund and haven’t responded to me.

[guya-91]

The product quality is not up to standard and the seller has agreed to refund

[padi*0409]

If you are still within the time limits, open a dispute with the MBG. https://pages.ebay.com.au/ebay-money-back-guarantee/

[sandypebbles]

Are you confirming you did not open and follow through with an item not as described dispute ? (if you did not, and instead just 'do what the seller said' then you don't get to complain if you did not follow the policy