seller is not giving valid address for item to be returned

ghous62
Community Member

I purchased iphone from Chinnees seller phone has no warranty and not working as well i returned phone to seller on the address seller gave me. Item returned to me due to invalid address. now seller is not giving me valid return address and ebay is also not helping. ebay says return the item then we will refund money. but seller is not giving me address.

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lyndal1838
Honored Contributor

If you have opened a dispute in either ebay or paypal then you wait for them to give you the address to return the item.

NEVER send it to an address given you by the seller.

 

If it is too late for an ebay dispute you have 180 days to open a paypal dispute.