AusPost Van delivered my item to someone else down the street.

I bought a large book. It was scheduled for delivery. Since I know roughly when the AusPost delivery van passes the street so I was keeping an eye through the window.

 

Then this afternoon I saw the van passing my house without stopping and a few minutes later my item was marked as "delivered - left at a safe place".  I assume my item was delivered to the wrong address of the same street. It could be sender writing the wrong address on the parcel, it could be AusPost delivery person read the address wrong.

 

I have submitted a missing item enquiry. I remember I can post on AusPost's facebook page to speed up their investigation. Is everything still the same? Is there anything else I can do? Thank you.

 

 

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Re: AusPost Van delivered my item to someone else down the street.

Guys, AusPost found my book and dropped it in near the gate. Address written on it is correct, but was hand written rather than printed. I don't want to speculate what happened to it yesterday.  I just hope the delivery dude get a pair of glasses soon.

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