CLARIFICATION ON A TRANSACTION PLEASE 02/12/20 $47.29

rbow3407
Community Member

Hi

I need clarification on a transaction appearing on my credit card statement on 02/12/20 for the sum of $47.29.

 

there is no purchase  record under my account with EBAY Or PAYPAL. 

 

only information i have is REMOVED 02 Dec on my credit card statement.

 

Look forward to hearing from you,

 

kind regards

Reena

 

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CLARIFICATION ON A TRANSACTION PLEASE 02/12/20 $47.29

lyndal1838
Honored Contributor

Have you joined ebay Plus?  That sounds like the amount of a subscription.

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CLARIFICATION ON A TRANSACTION PLEASE 02/12/20 $47.29

Note: you're not contacting eBay by posting on these boards. They are public forums on which any eBay member can post, and the responders are, like you, fellow eBay members who give voluntary helpful advice and information. (The standard of help is usually well above the type of cut-and-paste help provided by eBay customer service.)

 

@rbow3407,

 

A quick google search led to this PayPal page:

 

Why is the number 402-935-7733 showing on my bank or credit card statement?

 

When making a purchase with PayPal, the charge may appear as “PayPal” along with the number 402-935-7733 on your bank or credit card statement. You may also see this phone number, which is a phone number associated with PayPal Customer Service, if the Merchant you’re shopping with uses PayPal as their credit card processor. Check your account statement with your most recent PayPal history.

If you don’t have a PayPal account, or haven’t used it recently, please follow the steps to report an unauthorized transaction.❞

 

 

An explanation that seems even clear is from a different page on the PayPal Community website:

 

❝If you have been reviewing your bank records or credit card statement, and have found what you believe to be an unauthorized charge or charges that shows “Paypal” and the phone number 402-935-7733, take a deep breath, and relax. It may not be what you think. Here’s what that transaction really is.

 

This is how it appears on your bank statement or credit card transactions when you pay for something via Paypal, or something is otherwise charged to your Paypal account (such as through an automatic transaction, or using your Paypal debit card, for example), and you don’t actually have enough in your Paypal account to cover the charge.

 

Remember way back when, when you signed up for Paypal, and you had to provide a bank account or credit card as a backup billing method? That’s what that charge is. It is Paypal using your backup billing method to cover the shortfall because you dont’[sic] have enough in your Paypal account.

 

We agree that they do a poor job of making that clear (and to be fair, it may be out of their hands in terms of how it shows up on your statement). But that’s what that charge with the phone number 402-935-7733 is.

 

Now, all that said, if you don’t have a Paypal account, or have not used it during the time that the transaction occurred, or otherwise don’t remember a purchase that correlates to that entry on your bank statement, by all means you should contact your bank, as it’s still entirely possible that it is fraudulant.[sic]❞

 

Does that help?

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CLARIFICATION ON A TRANSACTION PLEASE 02/12/20 $47.29

Liushujuan, or Liu Shujuan or Liu, Shujuan are all Chinese names, if that helps the OP track down the possible purchase.

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CLARIFICATION ON A TRANSACTION PLEASE 02/12/20 $47.29

Simply phone paypal on the phone number provided to you.

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CLARIFICATION ON A TRANSACTION PLEASE 02/12/20 $47.29

Quite tricky for other members to tell you what you bought over three months ago

 

If the only information you have is a name (which may not be an 'eBay' name) how can you know the purchase is eBay related at all ?

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