Contact ebay about a closed issue which also relates to other items.

[muzzh77]

Hi, I'm trying to contact ebay about a transaction involving multiple items.  But I can't find a path in their workflow to contact or email them because the case is closed.

Is there an email, or can they contact me?

Thanks.

[padi*0409]

Don't bother emailing them, you'll get nowhere that way, best to phone them or preferably get them to call you back. Ask to speak to a supervisor if the first rep can't help you.

https://ocsnext.ebay.com.au/ocs/cusr?query=1484&levelHierarchy=1a4a4

Perhaps if you tell us your problem, one of the experienced members here can help you.

[muzzh77]

many thanks, I've used that link to send a message, so hopefully they respond.  If not I may come back for more help

cheers

[padi*0409]

If you've emailed them despite what I said you will almost certainly be back here..............................

[lyndal1838]

*sigh*   Why do they come here asking for help and then ignore it?

I sometimes think we are wasting our time.

[enigmabear]

They could well respond.If they do more than likely it will be an automated response which has nothing to do with what you asked

A copy and paste from a bot,basically