@egglesdtp wrote:
@springyzone wrote:
I know some folks here will say-we can give a postage time but we can't guarantee a delivery date, that's out of our hands.
True. But ebay's problem is so many sellers prefer to post in envelopes without tracking. Ebay could certainly swing to a system where instead of a delivery date, sellers had to guarantee a lodgement date with proof of tracking. In fact i suspect they would like to see everything with tracking.
Without me checking to see if you are a seller, I find it astonishing that a seller would write these (italicised) statements. If you are a seller, then obviously you don't sell low-priced items e.g. below $10, because if you did, you would realise that if you insisted on including tracking in your postage cost, you wouldn't be selling much.
So many sellers prefer to post in envelopes without tracking because that is effectively what buyers want - the buyers don't want to pay for tracking, as it would mean for low cost items that postage would be too high.
I think you've missed my point.
I didn't say at any stage sellers should have to send with tracking. I realise it isn't economical for small items.
What I am saying is, given that so many items do not have tracking, ebay has to work around that to provide buyers with some idea of a likely delivery date range. Many sellers on here complain about estimated delivery dates being included at all. I understand sometimes the dates are too optimistic, I understand people can't guarantee when Aust Post will deliver. I understand all those things. But in the absence of tracking, what do you suggest ebay does?
I've already said-back in the day before sellers had to conform to any dates, some sellers took a jolly long time to bother posting out. Yes, I was a seller back in those days, for quite a while, with my sister & she always posted out quickly. But we were also buyers at times & quite a few other sellers were slack. It is much better now.
The other thing is this-just about every other buying site online that i use (and I use a lot) will give you an indication of when they post out. The time range. They don't guaranteee a delivery date as such but they do indicate a postage date. That is usually followed up with a tracking number & emails to the tune of 'your package is on its way, will be delivered tomorrow, is coming today." etc
And the pace has picked up, with most items sent within Australia arriving within the week, 10 days at most.
That's the market ebay is competing in. If they can't provide tracking then I think they do have to provide estimated delivery dates.
I'm not saying the ebay system is perfect. It could be improved. Perhaps those who provide tracking should only have to list a guaranteed time frame for posting/providing tracking number.
But as mainly a buyer these days I'll tell you this-I would no longer bother buying from ebay if I had no idea when sellers might post & they could post out in 2 weeeks, 3 weeks, a month, & that was all okay with ebay, I just had to wait & if it didn't come, too bad, I had lost my money. That's how it used to be, but now consumers have more buying choices so ebay had to lift the game. Introducing estimated delivery time ranges was one initiative.
