Ebay are a bunch of crooks. I recently purchased an Item from Taiwan and all was in USD. I transferred enough ($1320) into another account to cover the purchase. As soon as I made the payment Ebay deducted $1309.58 from my bank account. 7 days later the amount was amended by Ebay to $1,348.86. When I opened this transaction in my bank account it said "Foreign Transaction Fee" $39.24.
Unlike all my other foreign orders where you can click on "Order Details" & scroll down to "Other Actions" it normally shows "View Tax Invoice" & "Contact Seller". This order did not have downloadable "View Tax Invoice" nor at the top right next to "Payment Info" did it have the AUSD amount. Usually, you can click on a small (i) symbol that brings up the exchange rate at the time of purchase, let alone printing the invoice that shows both currency values.
What upset me most was not the lack of clear exchange rate anywhere to be found. What upset me most was the fraud Ebay commits by not disclosing at the Checkout screen any form of so-called "Foreign Trans fee" so the buyer knows in advance that they will incur said fee prior to purchasing.
Instead in my case they deducted one amount at the time of checkout payment from my bank account and 7 days later altered & deducted a further fee. This is illegal. All I have from Ebay is an order with a USD value of $849 Total Paid.
When I found some time to launch a chat with an Ebay rep asking for an invoice, I was told due to some bull**bleep** Global Worldwide shipping program an invoice only showing USD amount with no exchange rates is all that can be provided by Ebay. Forget about the bull**bleep** "foreign trans fee". He advised to contact the seller. At which point I advised Ebay charged me an exchange rate not the seller & tried to ask again to be provided with an Ebay invoice with exchange rate let alone explain why an additional fee was charged well after point of sale without advising me beforehand. This was too much for the rep and he pretended he did not receive a reply in time & ended automated chat.
In short Ebay commits fraud with impunity. There is no way I will ever obtain anything that shows an exchange rate let alone an explanation of why Ebay does not forewarn customers as required under consumer law, at least in this country, to itemise all fees during the checkout process. Instead in some cases they doctor one's bank account 7 days after they debited the USD sale amount & inflated exchange rate. Seeing they charge sellers selling fees and in this case buyers with inflated exchange rates where they profit on both ends of the transaction, they also commit fraud and debit the buyer a second time.
Gotta Love Ebay.....
