@chrisp-14 wrote:
I am just letting all the Ebay buyers out there to be aware of a seller who has an Ebay site and is selling items but not sending once paid for, pocketing the cash. I brought an item and with postage came to a total of $17.70 now this might not be a large amount to anybody else but for me being on unemployment benefits it is a big amount to lose. I have done everything right as Ebay states contacting Seller x2 no response. Now Ebay won't help me because I used Afterpay to purchase the item. If they are not going to assist in problems like this why are they allowing Sellers to add this function to their sites? Afterpay has been a way that I can purchase my clothing and gifts for my grandchildren etc. with easy 4x payments I can budget. I never spend anymore than I can afford and to have someone like this seller do this is wrong. I paid for the item on 22/03/2021 and am still fighting because they should not be allowed to do this. Is this not a case of stealing?
Yes, it is a case of theft. Unfortunately, sometimes people can get away with doing the wrong thing without suffering any consequences unless the buyer follows instructions to the letter. This may be one of those times because you have let too much time elapse.
If I were you, I'd try exactly what the countess suggested in her reply. You have absolutely nothing to lose by trying.
Your main problem though, no matter how you paid, is that you bought on 22/3/21 and this is 28/5/21, over 2 months later. With any purchase on ebay, you need to pay very careful attention to the expected delivery date and if something is not delivered in time, you need to open an ebay claim within the time limit, which is 30 days. The seller will be given an opportunity to reply but if they can't or won't reply or provide tracking details within a few days (not sure of the exact time they are given in which to reply but it is only a matter of days so you need to keep an eye on it), you can then escalate and make a claim.
Never let any seller talk you out of opening a money back claim.
As for ebay advice to contact a seller twice-if an item has not arrived by the due date and a polite query to the seller gets no response, you don't have to wait and wait and send another message etc. You can open an ebay claim immediately and quite frankly, if something doesn't arrive, you are probably best to open your claim within a couple of weeks of it being overdue.
You have missed your chance with ebay unfortunately and unless you can get a refund from paypal, the afterpay people or your bank, you will lose your money.
As regards afterpay, I can understand why you use it but it seems, from what I have read in other replies, that it may foul things up as far as a paypal dispute goes. This is a shame because if the period for an ebay claim has expired, paypal is usually a pretty surefire way to get your refund and it extends for 180 days.
My suggestion would be that in future, think twice about using afterpay on ebay. It is probably safer on other sites eg big retail shops that also sell online. But with ebay, you're dealing with a lot of different sellers, most good but some not so reliable, as you have found.
What i would tend to do with ebay is rather than buy on afterpay, save what you would be paying as a deposit, put the 'payments' you would make away somewhere safe and when you have the full amount, then you could go ahead and look on ebay.
I'm sorry you have struck grief as no one likes to lose their money like this.
