on 08-09-2021 05:37 PM - last edited on 08-09-2021 06:14 PM by kh-stanley1
Hi,
I bought a pair of shoes on 21/May. The shoes didn't fit so I asked for a return. I was provided by a ParcellPoint label, a courier that Adidas uses and I returned the shoes on 10/Jun.
Since I was not refunded automatically, I have followed up 4 times by now but every time, the only response I receive is that they'll follow up with their finance and will let me know. It is ridiculous and frustrating how they behave. Is there a way to get Ebay involved?
Cheers,
AB
on 23-09-2021 11:17 AM
@uksaffron wrote:Hi,
I bought a pair of shoes on 21/May. The shoes didn't fit so I asked for a return. I was provided by a ParcellPoint label, a courier that Adidas uses and I returned the shoes on 10/Jun.
Since I was not refunded automatically, I have followed up 4 times by now but every time, the only response I receive is that they'll follow up with their finance and will let me know. It is ridiculous and frustrating how they behave. Is there a way to get Ebay involved?
Cheers,
AB
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Hi the "follow up with finance" sometimes could very well be just another version of the "I'll keep delaying the buyer and hopefully they'll forget about things until time runs out" kind of thing. Anyway, the main thing is that you were able to get refunded by PayPal. Great news. Good one!