on 06-12-2022 05:58 AM
Hi I’ve purchased from 2 different
sellers same item and they don’t arrive
I’ve also emailed them to confirm
that it’s in stock and they reply yes
Solved! Go to Solution.
on 06-12-2022 08:43 AM
on 06-12-2022 06:10 AM
Not sure what you are asking here. When were they purchased and coming from. What was the estimated eta on the listings. If they dont arrive close to that date you can open a dispute. None of the members here know these things without a bit more info from you. Also what were the sellers handling times?
on 06-12-2022 08:33 AM
It sounds like you need to read the basics of buying
I am not sure what your question for other members is either
If you let us know, we can help advise yo
on 06-12-2022 08:35 AM
As daydreams said, we can't know what the problem is unless we have more details, such as the expected delivery date range.
It seems strange to me that you'd have the exact same problem with 2 different sellers and for the same item.
The expected delivery dates are very important. Once they pass, you can open an ebay claim for your money back, on the basis that you never received your items. You don't need to message the seller, you can do it independently. Do not close the claim till you get your money back, no matter what the seller says.
I see that you regularly give feedback to sellers. If you come across a seller who ignores your messages about a faulty product, you don't have to accept it as a loss, you always have that option of making an ebay claim for either item not received or significantly not as described.
The main thing though is to have a good look at an item, description and price before buying. Sometimes I have had disappointing experiences too (with cheap products). But I knew in advance that for the price, I couldn't expect too much. Especially if it is a cheap product that looks to be mass produced in China.
on 06-12-2022 08:39 AM
Hi Thank you for your support
I’ve contacted eBay and the sellers
have been reported eBay are acting
On it and said it’s not acceptable
and I’ve been refunded
thank you
on 06-12-2022 08:43 AM